As a business (big or small) one of the best tools for reaching customers is social networking sites such as Twitter and Facebook. The ability to send information to your market and create a community of followers is a resource that every business should take advantage of, but how do you know if your use of social networking is making an impact?
A new Web site called Klout aims to assist individuals and businesses with information on how effective their use of social networking is. By signing up for a free account, users can enter their Twitter username and receive a ranking and report on the effectiveness of their Tweets. The report displays data based on retweets, trending topics and provides advice on how to make more of an impact.
More


